What our customers say

"The loss of data is never easy, especially for a small business owner. When everything is riding on the contents of a drive that no longer works, it's hard not to end up in a panic. Ari at Total Data Recall provided not only a professional and thorough service, he was meticulous with his approach, never offered false hope and explained every step along the way. His after service support was fantastic and I am reassured that his services are available should the need ever arise in the future."


Thanks again Ari!

This was a recovery performed on a Seagate 3TB DM Series drive, these drives are having many issues with head failures, Many data recovery companies are experiencing issues with these drives when they come in for recovery. We have developed methods to work with these drives resulting in a high success rate and good end result.


Case of the Week

Every week we will see a large amount of data recovery work turning up at our Lab for recovery. This week we had a job worthy of a mention on our front page.

We have seen an increase in cases involving often irreplaceable photos on SD cards.

Recently we had to recover data from A Compact Flash card, this card had been to a camera shop and another recovery company who had limited success on recovering the contents of the card.

This was a 32GB flash card containing a wedding from the night before, the only copy of the entire night was on this card.

After spending considerable time on the card we were successfully able to recover all the data on the card, needless to say we have one very happy photographer.

We pride ourselves on working on difficult and challenging jobs to try and obtain the best possible outcome for our customers as we understand that in alot of cases data is truly not replaceable. 

Welcome to Total Data Recall

Australia's Most Trusted Data Recovery Professionals

Total Data Recall is Australia's most trusted Data Recovery Company located in Sydney. Our customer base and services are provided Australia wide. We specialize in Data Recovery from failed hard drives, Clicking hard drives, RAID arrays, Firmware problems, USB drives and accidently deleted files. We have extensive knowledge in Hard drive operation, latest in Data Recovery tools and an Onsite viewable Class 100 Clean Room for all internal hard drive work on premises. We can and often do recover data where others have not been able to.

Not all data recovery companies are the same, often you will get one chance to successfully get your data back. Many companies offer some level of software recovery service where they will run some basic software to try and read some data from the failing hard drive, this in fact can create more damage on a failing hard drive, making the recvoery process more complicated. At Total Data Recall we understand the importance of your files and therefore we follow strict procedures to ensure successful recovery the first time. 

We do all the work inhouse at our Lab at Alexandria, We do not send your drive overseas or outsource for recovery. Ask yourself if you are prepared to possibly have your drive further damaged or lost in transit?

We successfully recover data from all brands of hard drives including, Seagate, Maxtor, Western Digital, Samsung, Toshiba, Fujitsu and IBM to name a few, both internal and external.

Our custom built facilities for data recovery combined with our extensive knowledge, On premises Class 100 Clean Room,  extensive and big range of donor drives in stock and tools enable us to successfully complete most recoveries within a couple of days. In some cases we can recover vital files within hours. We have a success rate of over 92% on our recoveries.

For extremely urgent cases we offer an emergency service to get you up and running as soon as possible. If you would like to know more please email us here.

About Us

Over the years we have invested heavily in building a successful Data Recovery company. We have successfully recovered data for thousands of home and business users all over the country and recently overseas. Our partners are a testament to how well we do our work and the great results we achieve.

We are continually investing in retraining ourselves as Data Recovery is an ever changing field. Our passion for knowledge is immeasurable for anything to do with Data Recovery.

We like a challenge and won't back away from jobs other companies have deemed unrecoverable. We look forward to assisting you with your recoveries.

Our Customers

Below is a short list of some of the customers who trust us to get their valuable data back when things go wrong. To name just a few of our satisfied customers.

  • Qantas,
  • Toll Logistics
  • Toll Fast
  • UNSW
  • University of Sydney
  • 2Day FM
  • Ambulance NSW
  • NSW Police
  • Booste Juice
  • City Extra